1-877-368-0002 | jack@mouseblocker.com

FAQ

FAQ’s

Do you offer wholesale or dealer pricing?

Yes. At Mouse Blocker we are adding new dealers and distributors to our growing dealer network daily. If you are interesting in becoming a dealer, please contact us for more information.

By becoming a dealer, you will get special wholesale pricing and be listed on our Dealer Locator page as an authorized MouseBlocker dealer.

How are the MouseBlocker products shipped?

We ship everyday via CANADA POST. Products usually arrive within 7-10 days. Larger orders will be shipped using Purolator.

What is the warranty on the MouseBlocker Products?

All the MouseBlocker products come with a 1 year, no questions asked, warranty from the date of purchase.

Mouse Blocker warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date.

Shipping and handling fees are to be paid for by the customer. Mouse Blocker agrees, at its option during the warranty period, to replace defective products with a product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such replacement subject to verification of the defect or malfunction and proof of purchase as confirmed by showing themodel number on original dated sales receipt.

Will Mouse Blocker affect dogs or cats?

MouseBlocker Is Safe For Animals!

Mouse Blocker Units are 500 times louder than any other unit on the market today (trust us we tested them all) and on the highest settings most humans can hear the sounds emitted as will some household pets like cats and dogs. The sounds WILL NOT harm them in any way you will just notice the animals will leave the area the unit is located and if under the hood of your vehicle the sounds for the most part will be contained in the engine compartment anyways.

Mouse Blocker Classic

How much area does the MouseBlocker unit cover.

The MouseBlocker units are designed to protect the space where they are located. The units emit very powerful sounds and vibrations so depending on the space depends how the sounds will reflect. If the unit is placed in an engine compartment you will find the sounds reflect and circulate around that space very well and very little of the sounds will come out. If the unit is placed on a tractor or motorcycle in a shed you will find the sounds will start circulating around the shed as the bike or tractor will not contain the sounds. This will allow the units to effectively protect more than one thing sharing that space.

Why is the RED light on the MouseBlocker Classic is not illuminated after installation.
The Mouse Blocker Classic has a small red LED light that is very dim when operating correctly. In regular sunlight or inside a shop this light may appear to be out. However, if you view this light when dark by covering with your hands or checking at night you will see the subtle glow from this light. When designing the Mouse Blocker Classic we did not want there to be additional power draw from the battery from a bright light. This is one of the reasons the Mouse Blocker Classic is the industry leader for protecting things for many months on a standard 12 volt battery.
Will Mouse Blocker affect dogs or cats?

MouseBlocker Is Safe For Animals!

Mouse Blocker Units are 500 times louder than any other unit on the market today (trust us we tested them all) and on the highest settings most humans can hear the sounds emitted as will some household pets like cats and dogs. The sounds WILL NOT harm them in any way you will just notice the animals will leave the area the unit is located and if under the hood of your vehicle the sounds for the most part will be contained in the engine compartment anyways.

Mouse Blocker Pro

How do I adjust the different sound levels on the MouseBlocker PRO?

On the side of the MouseBlocker PRO unit is a small “mode” button. This button is what you use to change to the different sound levels.

From the OFF position, press the mode button once to get to the first level (85dB) then again to get to the second level (10 times louder, 95 dB) then again for the third level (110dB or more than 100 times louder than level 1). Press again for the OFF position.

How much area does the MouseBlocker unit cover.
The MouseBlocker units are designed to protect the space where they are located. The units emit very powerful sounds and vibrations so depending on the space depends how the sounds will reflect. If the unit is placed in an engine compartment you will find the sounds reflect and circulate around that space very well and very little of the sounds will come out. If the unit is placed on a tractor or motorcycle in a shed you will find the sounds will start circulating around the shed as the bike or tractor will not contain the sounds. This will allow the units to effectively protect more than one thing sharing that space.
What are the flashing lights for on the MouseBlocker PRO Models?
The strobing LED lights on the MouseBlocker PRO are there to simulate movement. If you picture the nice, safe, dark and warm engine compartment that now is loud with lights flickering you will find that you are making that area now uncomfortable. The rodents will be too uneasy to stick around and will move on to find a “safer” place to nest.
Will Mouse Blocker Affect Dogs Or Cats?

MouseBlocker Is Safe For Animals!

Mouse Blocker Units are 500 times louder than any other unit on the market today (trust us we tested them all) and on the highest settings most humans can hear the sounds emitted as will some household pets like cats and dogs. The sounds WILL NOT harm them in any way you will just notice the animals will leave the area the unit is located and if under the hood of your vehicle the sounds for the most part will be contained in the engine compartment anyways.

Mouse Blocker Plug-In Pro

Can I use the MouseBlocker Plug-In unit to protect a garage?

The answer is yes.

We do have some recommendations for the best results however. The MouseBlocker units emit very powerful sounds and vibrations and circulate well in a garage environment however the sounds will not penetrate a vehicle. What that means is the garage will be protected but inside the vehicle will remain quiet. We like the method of placing the Mouse Blocker unit in the engine compartment of the vehicles in the garage making the vehicle not a safe place. With the vehicles protected, often the rodents just leave the garage all together.

If you choose to protect the garage we recommend place the Plug In PRO models in the corners of the space facing the middle and setting them on the floor.

2 car garage = 2 Plug In PRO

4 car garage = 4 Plug In PRO

How do I adjust the different sound levels on the MouseBlocker PRO?

On the side of the MouseBlocker PRO unit is a small “mode” button. This button is what you use to change to the different sound levels.

From the OFF position, press the mode button once to get to the first level (85dB) then again to get to the second level (10 times louder, 95 dB) then again for the third level (110dB or more than 100 times louder than level 1). Press again for the OFF position.

How much area does the MouseBlocker unit cover.
The MouseBlocker units are designed to protect the space where they are located. The units emit very powerful sounds and vibrations so depending on the space depends how the sounds will reflect. If the unit is placed in an engine compartment you will find the sounds reflect and circulate around that space very well and very little of the sounds will come out. If the unit is placed on a tractor or motorcycle in a shed you will find the sounds will start circulating around the shed as the bike or tractor will not contain the sounds. This will allow the units to effectively protect more than one thing sharing that space.
What are the flashing lights for on the MouseBlocker PRO Models?
The strobing LED lights on the MouseBlocker PRO are there to simulate movement. If you picture the nice, safe, dark and warm engine compartment that now is loud with lights flickering you will find that you are making that area now uncomfortable. The rodents will be too uneasy to stick around and will move on to find a “safer” place to nest.
Will Mouse Blocker affect dogs or cats?

MouseBlocker Is Safe For Animals!

Mouse Blocker Units are 500 times louder than any other unit on the market today (trust us we tested them all) and on the highest settings most humans can hear the sounds emitted as will some household pets like cats and dogs. The sounds WILL NOT harm them in any way you will just notice the animals will leave the area the unit is located and if under the hood of your vehicle the sounds for the most part will be contained in the engine compartment anyways.